Billing Terms and Conditions

Welcome to Dofo Tea. These Billing Terms and Conditions outline the terms governing the use of our payment and billing services on the Dofo Tea website ("Website") to ensure secure and smooth transactions. By completing a transaction on our Website, you agree to these terms. Please review this document carefully before making a purchase.

SECTION 1 - SECURE PAYMENT OPTION

At Dofo Tea, we currently accept PayPal as our sole payment method:

  • PayPal: A secure and convenient payment option. You will be redirected to the PayPal website to log in and complete your transaction. A valid PayPal account is required.
    All transactions are processed in the currency displayed at checkout.

SECTION 2 - PRICING AND PRODUCT INFORMATION

  • Prices listed on Dofo Tea are inclusive of applicable taxes unless stated otherwise.
  • While we strive for accuracy in pricing and product details, descriptions, specifications, and availability are subject to change without notice and may occasionally contain errors or inaccuracies.

SECTION 3 - ORDER CONFIRMATION AND CANCELLATION POLICY

  • Upon placing an order, you will receive an email confirmation with your purchase details.
  • If you need to cancel or modify your order, please contact us promptly. Orders are processed quickly, typically within 3 calendar days, so changes must be requested as soon as possible.

SECTION 4 - SHIPPING GUIDELINES

  • For detailed information on shipping rates, delivery times, and applicable fees, please refer to our Shipping Policy page.
  • Shipping is handled through trusted carriers such as UPS and DHL, with full customs clearance included.

SECTION 5 - RETURN AND REFUND POLICY

  • Customer satisfaction is our priority. If you are dissatisfied with your purchase, please review our Return and Refund Policy for eligibility criteria and procedures.
  • Refunds are processed according to our policy and will be issued to the original payment method.

SECTION 6 - PRIVACY AND SECURITY OF PAYMENT INFORMATION

  • Your privacy and the security of your payment details are extremely important to us.
  • All transactions are securely processed through PayPal, and we do not store or access your payment information. For more information, please refer to our Privacy Policy.

SECTION 7 - MODIFICATIONS TO BILLING TERMS

  • We reserve the right to modify or update these Billing Terms and Conditions at any time. Changes will take effect immediately upon posting on the Website.
  • We encourage you to review this document periodically to stay informed of any updates.

SECTION 8 - CONTACT INFORMATION

  • Company Name: Chaozhou Do Fotea Co., Ltd.
  • Company Registration Number: 91445103MAE2TP1P1C
  • Phone: +8618927110833
  • Email: xujiahua@dofotea.com
  • Customer Support: Responding within 24 Business Hours
  • Business Address: Room 902, Unit 2, Building 13, Haiyi No. 1, Guihua Road, Fengxi Town, Huan District, Chaozhou City, Guangdong Province, China
  • FDA Registration Number: 19122531116
  • D-U-N-S Number: 554819614